Support
We're here to help. Reach out anytime.
General Support
Coach Inquiries
Frequently Asked Questions
How do I follow a team?
Tap the search icon, find your school, and tap "Follow." You'll see their games first in your scores feed and can enable notifications for live updates.
Why don't I see live stats for a game?
Live stats are available for games where StatIQ operators are tracking. During our pilot phase, coverage is limited to select Texas schools. We're expanding every season.
How do predictions work?
Before each game, you can vote for who you think will win. After you vote, you'll see how other fans predicted. Predictions lock at kickoff.
How do I remove ads?
Upgrade to StatIQ Premium for $2.99/month to enjoy an ad-free experience. Go to Settings > Upgrade to Premium.
I'm a coach. How do I get StatIQ for my program?
We're launching our pilot program in Fall 2026. Email coaches@usestatiq.com to learn about founding school pricing and early access.
How do I delete my account?
Email privacy@usestatiq.com with your account email and we'll process your request within 48 hours.
I found a bug or have feedback.
We'd love to hear from you! Email support@usestatiq.com with details and we'll get back to you quickly.
Response Times
We typically respond within 24 hours on business days. During Friday night games, we may be a bit slower — we're watching too.