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Delete your account

How to delete your StatIQ account and what happens to your data. This applies to the StatIQ app from StatIQ Analytics, LLC on iPhone, iPad and Android.

Delete it in the app

1. Open StatIQ and sign in to the account you want to delete.
2. Tap the profile icon in the bottom right corner.
3. Scroll to the bottom and tap Delete Account.
4. Tap Delete Account again to confirm.

Request deletion without the app

Deleted the app or can't sign in? Email us from the address on your account and we'll delete it for you.

We'll confirm by email and process your request within 48 hours. From there it works the same as deleting in the app: your data is permanently erased after 30 days. To protect your account, we may ask you to confirm the request from the email address on file.

What gets deleted

• Your account: name, email address, username and password
• Your profile: your favorite team and the teams you follow
• Your notification settings and the device tokens we use to send you game alerts

What we may keep

• Game stats, scores and play-by-play. These are records of the games, not of your account, and stay in StatIQ.
• Information that has been combined or de-identified so it can't be tied back to you, like overall fan vote totals.
• Server logs and diagnostic data, kept for up to 26 months and then deleted.
• Anything we're required to keep by law or need in order to resolve a dispute.

Coach accounts

Coach accounts come with your school's StatIQ subscription, so your school manages them. To remove a coach account, ask your athletic director or school administrator, or email privacy@usestatiq.com and we'll work it out with your school.

Questions

Email privacy@usestatiq.com, or read our Privacy Policy for more on how we handle your information.