PLATFORM PRIVACY POLICY
STATIQ ANALYTICS, LLC
Coach App | Web Dashboard
Effective Date: July 2, 2026 | Last Updated: July 2, 2026 | Version 1
This Platform Privacy Policy (this “Policy”) explains how StatIQ Analytics, LLC (“StatIQ,” “we,” “our,” or “us”) collects, uses, shares, and protects information about users of the StatIQ platform — the Coach App and Web Dashboard (collectively, the “Platform”).
By accessing or using any part of the Platform, you acknowledge that you have read and understood this Policy.
SECTION 1: WHO WE ARE AND WHAT THIS POLICY COVERS
StatIQ operates a real-time high school sports statistics and analytics platform consisting of the Coach App and Web Dashboard (collectively, the “Platform”). This Policy explains how we collect, use, share, and protect information about users of the Platform, including coaches, school administrators, and student athletes.
By accessing or using the Platform, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Platform. This Policy is incorporated by reference into the StatIQ Platform Terms of Service and forms part of your agreement with StatIQ.
- Relationship to Other Documents:
- StatIQ Platform Terms of Service — governs your access to and use of the Platform. This Policy is incorporated into the Terms of Service by reference.
- School Service Agreement (“SSA”) — governs the institutional relationship between StatIQ and a subscribing school district, including data ownership, FERPA compliance, pricing, and subscription terms. In the event of any conflict between this Policy and a school district’s SSA with respect to the School’s data and the parties’ respective obligations, the SSA controls.
- FERPA Compliance Addendum — incorporated into each SSA. Governs handling of student education records.
SECTION 2: INFORMATION WE COLLECT
2.1 Information You Provide — Coach App and Web Dashboard. We collect the following information from Authorized Users (coaches, athletic directors, and school administrators) of the Coach App and Web Dashboard (the web-based interface used by coaches to view, edit, and export statistics):
- Account information — name, email address, professional title, school or district affiliation, and login credentials issued by your school district;
- Roster information — player names and jersey numbers for the teams you coach (collected from the school in connection with the school’s designation of StatIQ as a “school official” under FERPA; see Section 5);
- Game data entered through the Coach App — play-by-play statistics, scores, performance metrics, and related Athletic Statistics; and
- Communications — messages or inquiries you send to StatIQ support.
2.2 Student Athlete Information. We collect student athlete information only to the extent authorized by the applicable SSA and with appropriate consent. This may include:
- Name and jersey number (required for statistical tracking);
- Position and class year;
- Performance statistics tied to games;
2.3 Information Collected Automatically. When you use the Platform, we and our service providers automatically collect:
- Device identifiers — including, on iOS, the Identifier for Vendors (IDFV); on Android, the Android ID or App Set ID; device model, operating system version, and language settings. The Platform does not currently use the Apple Identifier for Advertisers (IDFA) and does not present an App Tracking Transparency prompt because we do not engage in cross-app tracking for advertising purposes.
- Push notification tokens — if you have enabled push notifications, the unique token issued by Apple Push Notification service (APNs) or Firebase Cloud Messaging (FCM) so that we can deliver notifications you have opted into (e.g., game-time stat alerts).
- Usage data — features accessed, time spent in the app, navigation patterns, interaction events;
- Network information — IP address, approximate geographic location based on IP (typically city- or region-level; we do not collect precise GPS location), connection type, and standard server log information;
- Diagnostic data — crash reports and error logs (which may include limited device state at the time of a crash);
- Camera and photo library access — if you grant permission and use a Platform feature that requires camera access (e.g., uploading a player photo or roster image), we will access the camera or photo library only for that purpose. We do not access camera or photo library data without your explicit in-app permission; and
- Cookies and similar technologies — on the Web Dashboard. Mobile applications use device-level storage rather than browser cookies for session management.
2.4 Athletic Statistics. All play-by-play statistics, game scores, player performance metrics, and related factual data collected through the Platform (“Athletic Statistics”) are owned by StatIQ as set forth in the SSA. StatIQ takes the position, consistent with longstanding industry practice and U.S. Department of Education guidance regarding similar data, that Athletic Statistics are factual observations of public athletic events and are not personally identifiable student information for purposes of FERPA. Athletic Statistics are accordingly handled as StatIQ’s proprietary data rather than as student education records subject to FERPA’s access, correction, or deletion rights. This distinction is foundational to the StatIQ platform model. See Section 7 (Your Rights) and the FERPA Compliance Addendum for additional detail.
SECTION 3: HOW WE USE YOUR INFORMATION
3.1 Platform Operations:
- Provide real-time game statistics to authorized users of the Coach App and Web Dashboard;
- Generate halftime, post-game, and season reports;
- Maintain season analytics and player performance histories for subscribing schools;
- Authenticate users and manage accounts;
- Deliver push notifications you have opted into; and
- Respond to support requests.
3.2 Platform Improvement:
- Analyze usage patterns to improve Platform features, performance, and reliability;
- Develop aggregated performance benchmarks across schools (consistent with the SSA);
- Diagnose and resolve technical issues; and
- Conduct internal research and product development.
3.3 Communications:
- Send transactional communications, such as account confirmations, service notifications, and security alerts;
- Respond to inquiries from users, schools, parents, and other persons; and
- Send marketing communications only with separate, affirmative consent (and subject to the opt-out rights in Section 7).
3.4 Compliance and Safety:
- Comply with applicable law and respond to lawful requests from public authorities;
- Investigate and prevent fraud, abuse, or violations of these Terms; and
- Establish, exercise, or defend legal claims.
SECTION 4: HOW WE SHARE YOUR INFORMATION
4.1 With Schools and Authorized Users. We share Athletic Statistics and player performance data with the school that contracted for those services and its authorized coaching staff, in accordance with the SSA.
4.2 Service Providers. We share information with trusted third-party service providers who assist us in operating the Platform, including cloud hosting and storage providers, analytics services, crash reporting services, email and push notification delivery providers, and authentication providers. These providers are contractually bound to protect information and use it only for the purposes for which it was disclosed.
4.3 Legal Requirements. We may disclose information if required to do so by law, subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of users or others, investigate fraud or security incidents, or respond to a governmental request.
4.4 Business Transfers. In the event of a merger, acquisition, financing, reorganization, sale of all or substantially all of our assets, or similar transaction, information collected through the Platform may be transferred or disclosed as part of that transaction. We will provide notice of any such transfer through the Platform or by other reasonable means.
4.5 No Sale of Personal Information. No Cross-Context Behavioral Advertising. StatIQ does not sell personally identifiable information to third parties for monetary consideration, and does not “share” personal information for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act, as amended. We do not permit third-party advertisers to target users based on their use of the Platform. We do not knowingly sell or share the personal information of any individual under sixteen (16) years of age.
SECTION 5: CHILDREN’S PRIVACY (COPPA AND FERPA)
5.1 Coach App and Web Dashboard. The Coach App and Web Dashboard are directed at adults (coaches, athletic directors, and school administrators) and are not available to children. School districts are responsible for ensuring that only adult personnel are granted Coach App credentials.
5.2 Student Athletes and FERPA. In operating the Platform, we collect data about (and not directly from) minor student athletes in connection with athletic events. We act as a “school official” under FERPA with respect to handling of student education records, as more specifically set forth in the FERPA Compliance Addendum to each subscribing school district’s SSA. Specifically:
- Schools are responsible for obtaining any required parental consent under FERPA before providing student directory information to StatIQ;
- We do not use student data — or any other user data — for advertising purposes;
- StatIQ’s position regarding Athletic Statistics under FERPA is described in Section 2.4 and the FERPA Compliance Addendum; and
- Parents or guardians may contact us at privacy@usestatiq.com to review, correct, or request deletion of their child’s information, subject to the FERPA carve-out for Athletic Statistics described in Section 7.
SECTION 6: DATA RETENTION
We retain information collected through the Platform only for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with our legal and contractual obligations (including obligations to subscribing school districts under the SSA), and to resolve disputes. General retention periods are:
| Category of Information | Retention Period |
|---|---|
| Athletic Statistics | Retained indefinitely as StatIQ property, consistent with the SSA |
| Coach App / Web Dashboard account data | Until 90 days after the school district’s subscription terminates, then deleted (subject to the SSA’s 90-day data export window) |
| Server logs and diagnostic data | Up to 26 months from collection |
| Push notification tokens | Until you disable push notifications or your account is deactivated |
We may retain information for longer periods where required by applicable law, where necessary to establish, exercise, or defend legal claims, or where the information has been aggregated or de-identified such that it can no longer be associated with you.
SECTION 7: YOUR RIGHTS AND CHOICES
7.1 General Rights. Subject to applicable law and the Athletic Statistics carve-out described in Section 7.5, you may have the right to: (a) request access to the personal information we hold about you; (b) request correction of inaccurate information; (c) request deletion of your personal information; (d) object to or restrict certain processing; (e) request that we provide your information in a portable format; and (f) withdraw any consent you have previously provided.
To exercise any of these rights, please contact us at privacy@usestatiq.com. We will respond within the time frame required by applicable law and in any event within forty-five (45) days of receipt. We may need to verify your identity before responding to your request. You also have the right to appeal a denial of your request — to file an appeal, reply to our denial response and include the word “Appeal” in the subject line.
7.2 California Residents (CCPA / CPRA). If you are a California resident, you have the rights described in Section 7.1 above under the California Consumer Privacy Act, as amended. You also have the right to know the categories of personal information we have collected, the sources of that information, the purposes for which we collected it, and the categories of third parties with whom we have shared it; and to direct us not to “sell” or “share” your personal information as those terms are defined under the CCPA. As stated in Section 4.5, we do not sell or share personal information. You may designate an authorized agent to make a request on your behalf, subject to identity verification. We will not discriminate against you for exercising your rights.
7.3 Texas Residents (TDPSA). If you are a Texas resident, you have the rights described in Section
7.1 above under the Texas Data Privacy and Security Act. You also have the right to opt out of (i) targeted advertising, (ii) the sale of personal data, and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects. As of the Effective Date of this Policy, StatIQ does not engage in any of these activities through the Platform.
7.4 Other State Privacy Rights. Residents of other states with comprehensive consumer privacy laws — including, as of the Effective Date, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Utah, and Virginia — may have rights similar to those described in Section 7.1. To exercise any such right, contact us at privacy@usestatiq.com. We will respond consistent with the requirements of your state’s law.
7.5 Athletic Statistics Carve-Out. As described in Section 2.4, StatIQ takes the position that Athletic Statistics are StatIQ’s proprietary data rather than student education records or personally identifiable student information for purposes of FERPA, and Athletic Statistics are accordingly not subject to the access, correction, or deletion rights described in Section 7. This position is applied consistently regardless of whether Athletic Statistics are associated with an identifiable athlete. StatIQ’s ownership of Athletic Statistics is a material term of the SSA and the basis for network effects across subscribing schools.
7.6 FERPA-Specific Rights. FERPA-specific rights requests — including requests to access, correct, or delete student education records — are handled under the SSA and FERPA Compliance Addendum. Such requests should be directed to the School in the first instance, which will coordinate with StatIQ as set forth in those agreements.
7.7 Marketing Opt-Out. You may opt out of marketing emails at any time by clicking the “unsubscribe” link in any marketing email or by emailing privacy@usestatiq.com. Even if you opt out of marketing communications, we may still send you transactional or service-related messages.
7.8 Push Notifications. You can manage push notification preferences in the Coach App settings, or through your device settings, at any time. Disabling push notifications will not affect your access to the Platform; you may miss real-time game alerts or updates.
7.9 In-App Account Deletion. Coach App Authorized Users do not have independent account deletion rights through the app, because Coach App access is provided through the school district’s subscription under the SSA; to deactivate a Coach App account, contact your school district’s designated administrator.
7.10 Do Not Track and Global Privacy Control. There is no industry consensus on how to interpret “Do Not Track” (DNT) signals, and we currently do not respond to DNT signals. We treat a recognized Global Privacy Control (GPC) signal from a California resident as a valid request to opt out of “sale” and “sharing” under the CCPA, to the extent we engaged in any such activity.
SECTION 8: SECURITY
We implement commercially reasonable technical, administrative, and physical safeguards to protect information against unauthorized access, alteration, disclosure, or destruction, including:
- Encryption of data in transit using HTTPS/TLS;
- Encrypted storage of sensitive data at rest;
- Access controls and authentication for administrative systems;
- Regular security assessments and patching;
- Logical separation of subscribing schools’ data in accordance with the SSA; and
- Incident response procedures designed to detect, contain, and remediate security events.
However, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their credentials and notifying us immediately of any suspected unauthorized access at privacy@usestatiq.com. Security incident notification obligations to subscribing school districts are governed by the SSA.
SECTION 9: USERS LOCATED OUTSIDE THE UNITED STATES
The Platform is operated from the United States and is intended for users located in the United States. If you access the Platform from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction. By using the Platform, you consent to such transfer and processing.
SECTION 10: CHANGES TO THIS POLICY
We may update this Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this Policy. For material changes that affect your rights, we will provide additional notice through the Platform, by email (where we have your email address), or by in-app notification at least thirty (30) days before the changes take effect. Continued use of the Platform after the effective date of any changes constitutes acceptance of the updated Policy. Notice obligations to subscribing school districts regarding material changes are governed by the SSA.
SECTION 11: CONTACT US
For privacy questions, requests, or to exercise any of the rights described in this Policy, please contact us at:
StatIQ Analytics, LLC
Attn: Chief Legal Officer
8312 Bell Ridge Ln., Fort Worth, TX 76123
Privacy matters: privacy@usestatiq.com
Legal matters: legal@usestatiq.com
FERPA-specific requests should be directed to your school district in the first instance, which will coordinate with StatIQ as set forth in the FERPA Compliance Addendum.